|Credit Card Safeguard
Our Security Safeguard
We don't just stand behind our jewelry. We also do our best to provide a safe and
secure online shopping experience. We have been selling our jewelry collection online
since the early days of the Internet and there have been no reported cases on credit
card fraud on our website.
That means we safeguard our customers' credit card information. If your credit card
or debit card ("credit card") is used in an unauthorized manner on our site (as
determined by your credit card company), we will cover whatever amount your credit
card company doesn't up to $50.
Credit Card Safety
Protecting the safety of your credit card information is important to us.
We use Secure Sockets Layer (SSL) technology to protect the security of your
credit card information as it is transmitted to us.
SSL is the gold standard in Internet encryption technology, which is a fancy way of
saying that it's a highly sophisticated method of scrambling data as it travels from
your computer to our website's servers.
If someone steals your credit card information or uses your credit card in an
unauthorized manner on our site (as determined by your credit card company)
through no fault of your own we'll cover up to $50 of the charges your credit card
company doesn't. What's more, we'll do what we can to make the whole process as
hassle-free as can be.
What about my bank or credit card company?
Under the Fair Credit Billing Act, your bank or credit card company cannot hold
you liable for more than $50 of unauthorized or fraudulent charges on a credit card.
Your liability for unauthorized use of a debit card may be higher, but most debit card
issuers voluntarily apply the $50 limit to their cards, as well. If your bank does hold
you liable for any amount up to $50, we will cover the liability imposed on you, up
to $50. IJG, Inc. will cover this amount only if the unauthorized use of your credit
card occurred at IJG, Inc. and through no fault of your own.
Remember: If unauthorized use of your credit or debit card does occur, you must
notify your card provider, in accordance with the agreement you have with the company.
How do I know my credit card information is secure?
To make sure you are accessing our secure server before you submit personal financial
information, look at the lower left-hand corner of your browser. If you see an unbroken
key or a closed lock (depending upon your browser), then SSL is active. To double-
check for security, look at the URL or Location line of your browser. If you have
accessed a secure server, the first characters of the address in that line should change
from "http" to "https."
Shown below are the URL address and bottom connection line on Microsoft Explorer
and Netscape Navigator. Please note the "https" address and unbroken yellow lock that
indicates SSL encryption security.
|In rare instances some browser versions and some
firewalls might not permit
communication through secure servers like the ones we use to process orders.
Our Commitment to Privacy
We strongly believe that safeguarding your online privacy is our responsibility.
We collect your e-mail address in an effort to improve your shopping experience and
to communicate with you about our products, services, contests, and promotions.
We also collect your mailing address for occasional announcements of new products
We recognize that your personal information must be used responsibility. We do not
sell or rent the information you provide us online to third parties. We also delete all
your credit card information once your purchase is complete.
changes on our Web site or by communicating directly with you. You also have the
opportunity to opt out of our e-mail promotions and mailings at any time. Please note,
however, that our e-mail promotions are limited to only a few times a year, and only
prior customers enjoy exclusive offers.
Our policy above describes the personal information we collect about you and why
our customer service department.
Frequently Asked Questions:
What kind of information do you collect?
We collect information (such as your name, email address, mailing address, and phone
number) you provide when you place an order, save your information with us or
participate in a contest, promotion or survey. We do not save your credit card information.
How do you use my information?
When you make an online or phone purchase from us, we use your information to
process your order. We will also send you e-mails to confirm your order, and we
may need to contact you via phone, postal mail or e-mail if we have other questions
regarding your order. In addition, you will be automatically signed up to receive
e-mail promotions about our products, services, contests, and promotions. If you
make a purchase online or over the phone, we may also send you notices through
postal mail. We may also use your information to inquire about your shopping
experience to help us improve our site design and enhance your shopping experience.
If at any time you would like us to remove you from our e-mail or postal mailing lists,
feel free to contact our customer service department.
Do you share my information with third parties?
We never share any information with third parties.
How do I remove my information from e-mail and postal mailing lists?
We want to communicate with you only if you want to hear from us. If you prefer
not to receive information from us, either through e-mail or postal mail please let us
know by contacting our Customer Service Department.
Please note that such requests may take up to six to eight weeks to become effective.
In addition, if you ask us to remove your name and address from our e-mail or postal
mailing lists, we will maintain your name in a "do not mail" file to ensure that we can
honor your request. Please also note that when you make a purchase, we will send
you e-mails to confirm your order and may also need to contact you via phone,
postal mail or e-mail if we have other questions regarding your order.
What about links to other Web sites and services?
Our site does contain links to the FedEx, U.P.S. and U.S. Post Office web sites
for tracking packages. These Web sites have their own policies regarding privacy.
We have no responsibility for linked Web sites and provide these links solely for
the convenience of our visitors.